FAQs

Shipping

DO I HAVE TO SIGN FOR THE SHIPMENT?

No, signing for shipments is not necessary.
DO YOU SHIP WORLDWIDE?

Yes, we ship worldwide. Please understand, that shipping to the following locations is not possible: Niue, French Guiana, the British Virgin Islands, Aruba, New Caledonia, Bahrain, Cayman Islands.
HOW CAN I TRACK MY PACKAGE?

We partner with Aftership to offer a seamless tracking and delivery process.

You will receive an email with the tracking information after your order is placed and your package leaves our warehouse, generally within 24-48 hours.
HOW DO YOU SHIP THE ITEMS?

We partner with the best available shipping services to ensure your order arrives as quickly as possible. Items shipped to the United States are generally shipped via USPS and the packaging is small enough to fit in most mailboxes.
HOW LONG IS THE SHIPPING TIME?

Transit time can vary by location, but always aim for your order to arrive as quickly as possible. General transit times are: US | 3-7 business days UK | 3-7 business days Canada | 3-8 business days Europe | 3-7 business days Worldwide | 10-20 business days
WHAT IS THE PRICE OF SHIPPING?

Please refer to the official website announcement.
WHEN WILL MY TRACKING INFORMATION APPEAR?

Tracking information generally updates 48-72 hours after your tracking number is received. This allows time for the carrier to pick up your item and tracking to go live on their end.
WHY IS MY SHIPMENT STATUS UNCHANGED?

While we aim to provide as close to real-time information as possible, tracking from our carriers does not always update in real-time. Please do not be alarmed if you see a delay between when the label is created, when you receive your tracking number, and when tracking goes live. If your shipme...

Ordering

DO I NEED A PAYPAL ACCOUNT?

We offer Paypal as a payment option but we offer other options as well. We accept all major credit and debit cards, PayPal, Shop Pay, Apple and Google Pay.
DO YOU ACCEPT CASH ON DELIVERY OR BANK PAYMENT?

We offer safe shopping and accept payment via Paypal and all major credit cards. Cash on delivery and bank payment are NOT available.
WHICH CURRENCY ARE YOU USING ON YOUR WEBSITE?

Our store can display multiple currencies for a better shopping experience. However, the default checkout currency is US Dollars. If you are checking out with another currency, your bank will convert the amount to your currency based on the current foreign exchange rate. You may see the equivalent amount by selecting your currency from the dropdown.